No products added!
At NturoPro, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.
By using our website or services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment processors)
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Website usage data (pages visited, time spent, etc.)
We may also collect information through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send you order updates and promotional emails (if you opt in)
- Improve our website and services
- Prevent fraud or other unauthorized activities
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Service providers (e.g., payment processors, shipping carriers, marketing platforms)
- Legal authorities, if required by law
- Business partners, in the event of a merger, acquisition, or company sale (with notice to you)
All third parties are required to respect the confidentiality of your data.
4. Your Choices
- Marketing Emails: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails.
- Cookies: You can modify your browser settings to decline cookies, but this may affect your experience on our site.
- Access/Update Data: You can request to view, correct, or delete your personal information by contacting us.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection.
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted information, please contact us, and we will delete it promptly.
7. International Users
If you are accessing our site from outside [Insert Country], be aware that your data may be transferred to, stored, and processed in [Insert Country] where our servers are located.
8. Changes to This Policy
NturoPro may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Continued use of our website after changes are posted constitutes your acceptance of those changes.
10. Refund Policy
At NturoPro, customer satisfaction is our priority. If you are not completely satisfied with your purchase, our refund policy is as follows:
- Eligibility: Refunds are eligible within 14 days of the purchase date.
- Conditions: To qualify, the product must be unused, in its original condition, and returned in the original packaging (if applicable).
- Non-refundable items: Certain products, such as digital downloads, personalized items, or used products, are not eligible for refunds.
- Process: To request a refund, please contact us at complaint@nturopro.com with your order number and reason for the return.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.
- Refund Method: Approved refunds will be issued to the original payment method within 5–7 business days after we receive and inspect the returned item.
9. Contact Us
For questions or requests regarding this Privacy Policy, please contact us at:
NturoPro Support
Email: complaint@nturopro.com
Phone: +17195172469
Website: www.nturopro.com